Below are articles that provide support on common questions and issues reported by our customers.
- Mac- How do I know if I can use my version of OS X to access the tests?
- Browser - What browser am I using?
- My test is asking for my Username And Password
- Using AOL?
- I have a hotmail account and I can't click on the link
- Kelly Services Tests
- Taking a test from a public computer
- Never received the email with the test invitation?
- Using an expired eTicket number (test invitation)?
- Seeing a blank or black screen?
- Can't see the entire testing screen?
- Timed Tests
- Test takes too long to load
- Stopped or got disconnected part way through your test?
- Unable to log back into your test?
- Want to receive your test scores?
- I have followed all the instruction. I still need help.
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