Kicked out of testing, or test froze?
- At times, wireless networks can be less reliable. If you lost connection in the middle of your test when using a wireless connection, try taking the test again through a wired connection.
- To log back into your test, follow the same path you used to login originally (using the link emailed to you from the company you are testing for or using your e-ticket number).
- If your test has "frozen up", you can try using F5 to refresh the page. You can also use the same path you used to login originally (using the link emailed to you from the company you are testing for or using your e-ticket number).
- If your test is timed (i.e. Typing or Data Entry), and you stopped before the time was complete, depending on the specific test title, you may be required to start from the beginning.