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Stopped Or Got Disconnected Part Way Through Your Test?

Stephen Tower
  • September 02, 2021 07:34
  • Updated
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Kicked out of testing, or test froze? 

  • At times, wireless networks can be less reliable. If you lost connection in the middle of your test when using a wireless connection, when possible try taking the test again through a wired connection. 
  • To log back into your test, follow the same path you used to login originally (through the link emailed to you from the company you are testing for, or through your eTicket number). 
  • If your test has "frozen up", you can try using F5 to refresh the page. You can also use the same path you used to login originally (through the link emailed to you from the company you are testing for, or through your eTicket number). 
  • If your test is timed (i.e. Typing or Data Entry), and you stopped before the time was complete, depending on the specific test title, you may be required to start from the beginning.
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