- The test invitation may have gone to a Spam or Junk email folder. Depending on your settings, test invitations may be sent to these folders automatically. Check any Spam or Junk email folders located in your email provider before contacting your test administrator.
- Your test may not have been issued. Confirm with your test administrator that the test was sent.
- The invitation may have been delivered to a different email address. Contact your test administrator to verify the correct email address.