- There can often be a firewall or proxy server in place that blocks the test from loading or the test scores from submitting.
- Public computers such as those at libraries or job centers do not typically allow users to make the necessary adjustments to the computer settings, such as screen resolution, zoom level, or disabling the pop-ups. *In some instances the staff at these facilities will be able to make these adjustments for you.
- For these reasons, it is recommended that you access your assessment from a personal computer with administrative rights.
- Note: Some test takers have been successful when testing from a public computer.