Clearing Cookies and Cache on Your Computer

To Clear Cookies and Cache in Google Chrome

1. Open Chrome.
2. On your browser toolbar, click on the three vertical dots on the right side.
3. Point to More tools, and then click Clear browsing data
4. Select the following:

• Browsing history
• Download history
• Cookies and other site and plug-in data
• Cached images and files

5. From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select "the beginning of time".
6. Click Clear browsing data.
7. Exit/quit all browser windows and re-open the browser.

To Clear Cookies and Cache in Internet Explorer 9.0 or higher

1. Select Tools (via the Gear Icon)> Safety > Delete browsing History. If the menu bar is hidden, press ALT to make it visible.
2. Deselect "Preserve Favorites website data", and select:

• Temporary Internet files  or  Temporary Internet Files and website files
• Cookies  or  Cookies and website data
• History

3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
4. Exit/quit all browser windows and re-open the browser.

To Clear Cookies and Cache in Microsoft Edge

1. In the top right, click the Hub icon (looks like 3 horizontal lines). 
2. Click the History icon, and then select Clear all history.
3. Select Browsing history, then Cookies and Web site data, and then Cached data and files. Click Clear.
4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

To Clear Cookies and Cache in Firefox

1. From the History menu, select Clear Recent History. If the menu bar is hidden, press ALT to make it visible.
2. From the "Time range to clear:" drop-down menu, select the desired range; to clear your entire cache, select Everything.
3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
4. Click Clear now.
5. Exit/quit all browser windows and re-open the browser.

To Clear Cookies and Cache in Safari

1. From the Safari menu, Select Clear History and Website Data....
2. Select the desired time range, and then click Clear History.
3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.