Latency issues on the test are commonly caused by either a slow Internet connection or the computer you are using to take the test. Follow the recommended steps to resolve this issue:
- Clear all Temporary Internet Files
- Restart your computer
- When taking the test, make sure all other programs and applications are closed
- Try taking the test on a different Internet browser
- Ensure that all browser settings meet the software system requirements.
If none of the above recommendations solve the latency issues, please attempt to take the test via a computer with a faster Internet connection.