Restarting a test session is only an option for proctored tests. Once an eTicket has been created, it is only valid to take or restart for 24 hours. Follow the instructions below to restart a test session:
- Go to https://portal.skillcheck.com/portal/HTML/Sign_In.html
- Login to your account by inputting your Account ID, username, and password
- Click Administer Testing
- Click Restart a Test Session
- Enter the Candidate ID
- Click Restart Session
*This is only valid for 24 hours after the test session was initiated. It will disappear after that time and a new session will need to be created.