What is the purpose of the feature or functionality?
The purpose of the Engagement Tab is to provide information about a talent community member’s email activity.
Where is the feature/functionality located?
The Engagement Tab is one of the tabs located in each CRM profile.
You access it by opening a profile and clicking the Engagement tab, the tab furthest to the right.
How does the feature / functionality work?
- Click on a CRM profile
- Select the Engagement tab
- In the Engagement tab, you will see a list of emails that your talent community member has received, opened, or clicked.