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COVID and Possible Delays in Service - Spring 2021

Mark Eykholt
  • October 13, 2021 04:34
  • Updated
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With the ongoing COVID pandemic, many companies are experiencing challenges related to the health and availability of their staff. 

 

While we are trying hard to make sure that support services and delivery deadlines are not impacted, we do have a number of team members whose lives have been disrupted by the virus. There may be a delay in support and  delivery or change in the timelines because of the current situation.  We have advised our client-facing teams (Support, Customer Success, Service, Technical Account Management, and Implementation)  to proactively provide updates if they foresee any disruption in work. 

 

We will continue to monitor the situation very closely, and provide updates where appropriate. We appreciate your support and we thank you for your understanding

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