The normal process is that a contact either goes to the company career site to sign up, applies to a job, or signs in through a lead capture page. They will then have a profile. In SmashFlyX.
Once a contact is created in SmashFlyX, they are able to receive job alerts and other emails and they also have an account on the career site.
If the profile was created on behalf of the contact by manually entering the information into SmashFlyX or through an import process, the contact may not be aware of this and need to be told to reset their career site password (as it was automatically given a random password at time of creation). Their username is the email used in their contact creation.
To create a contact, go to the Contact page. In the upper right select Create Contact
You have two options, to create a contact from a resume or to create a contact manually.
To create a contact from a resume, select the appropriate Create Contact button. This will take you to your computer folders where you can select the resume you want. Once selected, the system will parse the resume automatically. It is best to use the edit buttons to go through each section and make updates. When finished, You can select the Finish button at the bottom if you are done. If you have another resume to load for another contact, you can select Save and Create Next. If there is a red marker over these buttons and you cannot select and finish, that is because there are errors or missing required items in the downloaded information. Again, use the edit buttons to go through each section to update and correct.
To create a contact manually, select the appropriate Create Contact button. Here you should go through each item and each section to fill out the information. The minimum is to have First Name, Last Name, and a valid email that is not in the system.
To update a contact, find the contact in SmashFlyX and open their contact card. The sections you can update will have edit links that you can select. Once selected, you can then edit information in that section.
Once you have made the necessary edits, select Save and the contact profile will update